Information We Collect
At coesalasyluo, we collect information that helps us
provide better financial management communication
services. This includes details you share when
contacting us, subscribing to our programs, or
using our educational resources.
Personal Information
Name, email address, phone number, and
business details you provide when enquiring
about our services or registering for
educational programs.
Technical Information
IP address, browser type, device information,
and website usage patterns collected
automatically through standard web
technologies.
Communication Records
Records of your interactions with us,
including email correspondence, phone calls,
and feedback you provide about our services.
How We Use Your Information
We use your information solely to provide and
improve our financial management communication
services. Every piece of data serves a specific
purpose in helping us serve you better.
Service Delivery
To respond to your enquiries, deliver
educational content, and provide the
financial management communication services
you've requested.
Communication
To send you updates about our programs,
respond to your questions, and provide
relevant educational resources about
financial management.
Service Improvement
To analyze how our website is used, identify
areas for improvement, and develop better
educational content for our clients.
Information Sharing and Disclosure
We don't sell or rent your personal information to
third parties. Your data stays within our
organization except in specific circumstances
outlined below.
We never share your personal information with
marketing companies or data brokers
Service Providers
We may share information with trusted service
providers who help us operate our website and
deliver services, such as email delivery
services and website hosting providers. These
providers are bound by confidentiality
agreements.
Legal Requirements
We may disclose information if required by
Australian law, legal process, or to protect
the rights and safety of our clients and
business.
Your Privacy Rights Under Australian Law
Under the Australian Privacy Principles (APPs), you
have specific rights regarding your personal
information. We're committed to helping you
exercise these rights easily and effectively.
Access Your Information
You can request a copy of the personal
information we hold about you. We'll provide
this within 30 days of your request.
Correct Your Information
If your personal information is inaccurate or
out of date, you can ask us to correct it.
We'll make these changes promptly.
Delete Your Information
You can request that we delete your personal
information, subject to any legal
requirements to retain certain records.
Restrict Processing
You can ask us to limit how we use your
personal information in certain
circumstances, such as while we address a
concern you've raised.
Data Security and Protection
We implement appropriate technical and
organizational measures to protect your personal
information against unauthorized access,
alteration, disclosure, or destruction.
Technical Safeguards
SSL encryption for data transmission, secure
servers, regular security updates, and access
controls to limit who can view your
information.
Organizational Measures
Staff training on privacy requirements,
confidentiality agreements, and regular
reviews of our privacy practices to ensure
ongoing protection.
Data Retention
We keep your personal information only as
long as necessary to provide services and
meet legal obligations. Most client
communications are retained for seven years
in accordance with Australian business record
requirements.
Cookies and Website Analytics
Our website uses cookies to improve your experience
and help us understand how visitors use our site.
You can control cookie settings through your
browser preferences.
Essential Cookies
These enable basic website functionality and
are necessary for the site to work properly.
They cannot be disabled.
Analytics Cookies
These help us understand how visitors
interact with our website, which pages are
most useful, and how we can improve the user
experience.
Changes to This Privacy Policy
We may update this privacy policy from time to time
to reflect changes in our practices or legal
requirements. When we make significant changes,
we'll notify you by email or through a prominent
notice on our website.
We recommend reviewing this policy periodically to
stay informed about how we protect your
information. The "Last Updated" date at the top of
this page shows when the policy was most recently
revised.
